FAQ
Is it necessary for me to register an account in order to buy an item?
Yes and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself:
- - keeping track of your order's delivery status
- - changing or canceling the order
- - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?
Deli.ug is operated by CourieMate. CourieMate is the shipping provider.
How long will it take to receive the package?
In Kampla: It takes 2 business days (48 business hours)
Outside Kampala: It takes 2-5 business days
What are the shipping costs?
Once you've clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method.
Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.